Transitions HospiceCare, a division of Transitions LifeCare has been named a 2018 Hospice Honors Elite recipient by HEALTHCAREfirst, the leading provider of Web-based home health and hospice software, billing and coding services, CAHPS surveys, and advanced analytics. Hospice Honors is a prestigious program that recognizes hospices providing the highest level of quality as measured from the caregiver’s point of view.
“We are excited to recognize the 2018 Hospice Honors recipients for their hard work and dedication to providing exceptional care,” said J. Kevin Porter of HEALTHCAREfirst. “I congratulate Transitions HospiceCare on its success in achieving this highest of honors.”
Award criteria were based on Hospice CAHPS survey results for an evaluation period of October 2016 through September 2017. Award recipients were identified by evaluating performance on a set of 24 quality indicator measures. Performance scores were aggregated from all completed surveys and were compared on a question-by-question basis to a National Performance Score calculated from all partnering hospices contained in the HEALTHCAREfirst’s Hospice CAHPS database. Hospice Honors recipients include those hospices scoring above the HEALTHCAREfirst National Performance Score on 20 of the evaluated questions. HEALTHCAREfirst holds a special recognition, Hospice Honors Elite, to honor hospices scoring above the HEALTHCAREfirst National Performance Score on all 24 of the evaluated questions. Please visit HEALTHCAREfirst’s website at www.healthcarefirst.com to learn more about HEALTHCAREfirst Hospice CAHPS survey program as well as the Hospice Honors awards.
CEO John Thoma
Transitions LifeCare’s CEO John Thoma credits the excellent staff, teamwork, and leadership of Transitions HospiceCare. In addition, staff education and after-hours support ensure the care teams have the resources they need to respond to complex patient and family needs. He said, “We are very humbled by this award from HEALTHCAREfirst that acknowledges the excellent service from patients and families. Our highest priority is to provide the best possible experience for our patients.”
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