Customer Service Award

Customer Service Award Sponsored by First Federal Bank

Application questions total 100 points. Point values are shown beside each question.

Business Name

First Name

Last Name

Company Address

Phone

Give a brief history and the mission of the organization. (10 points)

How has great customer service translated into effective results? (15 points)

Detail how the company or organization used its resources to make customer service a priority. (15 points)

Provide examples or testimonials of how customer service has impacted your business and made a difference. Please limit to 2–3. (30 points)

Describe how great customer service was instilled into the culture of the business or organization. What steps were taken? How will this level of service be sustained? (30 points)

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Customer Service Award Sponsored by First Federal Bank

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